The first year can produce more appointments, phone calls, equipment changes, receipts, forms, and passwords than anybody wants. This checklist is a starting point for organization. Your clinical team should determine your actual medical schedule and treatment.
Appointments and people
- Keep one calendar for surgical or medical follow-up, prosthetic visits, physical or occupational therapy, and other specialty care.
- Write down the name, phone number, portal, and after-hours instructions for the clinicians and suppliers you use most.
- Ask who you should contact first for a fit problem, skin problem, equipment problem, pain concern, or insurance question. Those answers may be different.
- If emotional health is getting crowded out by physical recovery, ask where counseling or peer support fits into the plan.
Supplies and equipment
- Maintain the supplies your prosthetist or clinical team recommends for your specific setup, such as liners, socks, sleeves, skin-care items, or mobility-aid parts.
- Keep chargers, proprietary tools, manuals, serial numbers, and manufacturer information together.
- Before travel, think about what would be difficult to replace quickly and keep essential assistive-device items with you when practical.
Records worth saving
- Prescriptions and written orders.
- Prosthetic evaluations, therapy evaluations, and major progress notes you can access.
- Prior-authorization notices, approvals, denials, appeal letters, and Explanation of Benefits statements.
- Receipts and out-of-pocket expense records.
- A simple phone log: date, organization, person, reference number, and what happens next.
Questions to keep in your phone
- What problem are we trying to solve with this change?
- What should I expect to improve, and what will it not fix?
- What changes should make me call sooner rather than waiting for the next appointment?
- What documentation does my insurer require?
- If this is denied, what is the next appeal step and deadline?
- What is the backup plan if this equipment is unavailable, damaged, or uncomfortable?
Sources & verification
- PubMed: Clinician’s Guide to the 2024 VA/DoD Clinical Practice Guideline for Lower Limb Amputation Rehabilitation
- CMS: Lower Limb Prostheses — Medicare Provider Compliance Tips
- CMS: Prior Authorization Process for Certain DMEPOS Items
- Amputee Coalition: Connect with a Healthcare Navigator
- Amputee Coalition: Request a Peer Visit
- U.S. DOT: Assistive Device Stowage, Damage, and Delay
Source links were checked for this August 21, 2026 edition. Programs, policies, eligibility, and schedules can change; verify current details before acting.